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TECHNICAL DOCUMENTATION

The Home Depot/BlackLocus - Technical Writer & Video Producer (2016 - Present)

I write user documentation for BlackLocus, the innovation lab for The Home Depot.  BlackLocus develops an internal pricing tool for The Home Depot.  I convert Github tickets and chats with Product Management into comprehendible user documentation and on-boarding videos. Originally based in Austin & now continuing to work remote (part-time) in Seattle.

  • Write/Maintain the user guide in Atlassian Confluence for internal Home Depot pricing tool.
  • In Spring 2017, moving the entire Confluence wiki to Sharepoint to better integrate with Home Depot's internal processes.
  • Collaborate daily with product managers, engineers, UX designers, and support team.
  • Project management: Use JIRA ticketing system to organize.
  • Heavily use Techsmith SnagIt & Camtasia to add visual aids to documentation, including animations.
  • Create high quality on-boarding videos using Adobe Premiere and After Effects.  The Home Depot then recruited me to build training videos for other internal tools too!

 

Screenshot: BlackLocus Knowledge Exchange (BLKX) documentation for OPMT

I wrote all of the content in the Page Tree on the Left Side.  Content on the Right side is the current view of page selected. 

 

Screenshot: Another Confluence page in BLKX with screenshots.